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  1. Home /
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  3. Vol. 9 No. 3 (2026)

Vol. 9 No. 3 (2026)

Published: 2026-09-01

Articles

  • From Service Confirmation to Continuance Intention: An Expectation Confirmation Perspective on Customer-Perceived Relationship Management and Perceived Value in the Beauty Industry

    Shu-Hui Chuang, Ching-Chung Chen, Tzu-Ching Chen
    1-24
    • Download PDF(321KB)
  • Analytical, Simulation, and Learning-Based Approaches for Decision Support in Stochastic Service Systems: A Comparative Study

    Zhe George Zhang, Jiexun Li
    25-56
    • Download PDF(825KB)
  • A Queueing Model with Two Types of MAPs Service During the Positive Inventory Using (s,S) Inventory Policy Management Method, Vacation, Setup, and Balking

    V. Ganesan, Aliakbar Montazer Haghighi, G. Ayyappan
    57-83
    • Download PDF(723KB)

Information

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QMSM was sponsored by the Providence University,Taichung,Taiwan , starting from 2018 to 2022. 
QMSM was sponsored by the Asia University,Taichung,Taiwan , starting from 2023 to 2025. 

QMSM has been co-sponsored by the National Chung Hsing University, Taichung, Taiwan  and Western Washington University, Bellingham, WA, USA, since 2025.

More information about the publishing system, Platform and Workflow by OJS/PKP.